At MunkLabs, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be instances where you need a refund. Please read our refund policy carefully to understand how refunds are handled for different types of products.
Licenses and Subscriptions
For products that involve licenses or subscriptions, we offer a full refund within 15 days of purchase upon request. If you are not satisfied with your purchase or have encountered any issues, please contact our support team within 15 days of your purchase to request a refund. We are committed to resolving your concerns promptly and ensuring your satisfaction.
Digital Products (Carrd, 3rd Party Digital Products)
Due to the nature of digital products, we are unable to offer refunds for Carrd templates or any third-party digital products once they have been purchased. Digital products are considered delivered upon purchase, and as such, they are non-refundable.
How to Request a Refund
To request a refund for a license or subscription, please follow these steps:
- Contact rkdevpr@gmail.com or hello@munklabs.com
- Provide your order number and a brief explanation of why you are requesting a refund.
- We will review your request and process the refund within 5-7 business days if it falls within our refund policy.
Contact Us
If you have any questions about our refund policy or need further assistance, please feel free to reach out to us at rkdevpr@gmail.com or hello@munklabs.com. We are here to help!